Job Description

SERVICE MANAGER - DUTY MANAGER

JEN JOHOR PUTERI HARBOUR by SHANGRI-LA

JEN by Shangri-La embodies a new vision for Asian hospitality. With a distinctive modern Asian identity and global outlook, JEN\'s vibrant and progressive vibe mirrors the dynamism of Asia\'s gateway cities - - designed to capture the upscale travel demand of today\'s pace-setters who want it all and want it now.

Relax. Refresh. Be entertained. Unplug from everyday life at the scenic and serene JEN Johor Puteri Harbour by Shangri-La. Located conveniently next to Puteri Harbour International Ferry Terminal, our Johor property is the perfect jumping-off point to a number of leisurely day trips. Explore the bustling state capital, Johor Bahru, or visit the nearby Legoland\xc2\xae Malaysia Resort. We are always on the hunt for great personality.

Do you have in you, Vibrant, Inclusive, Progressive, Sophiscated?

As a Service Manager - Duty Manager, we rely on you

For a smooth operations on a daily basis
Enhance overall guest experience during their stay
Supervise and direct the front desk team
Ensure all colleagues are kept up-to-date with hotel products and services

We are looking for someone who

Enjoys delivering high quality guest service with a welcoming manners
Possess strong interpersonal skills with fluency in English.
Preferably with 2 - 3 years experience in a similar role
Had eye for details and able to provide best fit solutions for guests.
Self starter, lead by example and think out of the box
Flexible to work shifts and able to multi tasks.

The ideal applicant must have full working rights in Malaysia.

JEN the New Face of Asia. Live Jen

For more information, visit www.hoteljen.com or join the conversation on Instagram at https://www.linkedin.com/company/hotel-jen/ or Facebook at https://www.facebook.com/HotelJEN and Instagram at https://www.instagram.com/hoteljen/ .