Duty Officer / Manager
Job Description
Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. Maintain a high standard of customer relation/ customer service within the Hotel Front Office. Good skills in handling customer\'s complaints.
Grand Continental Kuala Lumpur Hotel is located right in the heart of Kuala Lumpur and offers 309 rooms. The hotel is close to the Putra World Trade Centre and Maju Junction Shopping Mall. A few yards away are the LRT and monorail stations, and in close distance is the Bintang Walk and Chinatown. On-site facilities and services include free car parking, a Chinese restaurant, tour desk/travel counter, mini gym and sauna, snooker center, secretarial services, conference rooms, and plenty more. Everything Grand Continental Kuala Lumpur Hotel does is centered around the guests\' experience, ensuring comfort and relaxation.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Job Detail
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Job IdJD881476
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned