E Hailing Online Support Executive (taiwan Project)
Skudai, M01, MY, Malaysia
Job Description
JOB VACANCY: E-HAILING CUSTOMER SERVICE (TAIWAN PROJECT)
Work Location:
Iskandar Puteri, JohorProject:
Taiwan E-HailingSalary:
Basic RM3,000 + Allowance up to RM600 + KPI Incentive RM400Working Days:
5.5 / 6 days per weekWorking Hours:
Rotational shift (24 hours including weekends & public holidays)Minimum Requirement:
SPMLanguage:
Mandarin & English (both required)Job Responsibilities:
Handle all inbound calls, live chats, and emails related to customer general inquiries, complaints, feedback, and other issues. Provide excellent service and accurate information to exceed customer expectations. Work closely with the team to achieve KPI elements and SLA targets. Maintain professionalism and efficiency in a fast-paced environment. Perform multiple tasks while ensuring accuracy and quality in service delivery.
Requirements:
Proficient in Mandarin and English (spoken & written). Good computer literacy and typing skills. Able to work on rotational shifts, including weekends and public holidays. Positive attitude, team player, and customer-oriented.
Training provided for all successful candidates!
Job Type: Full-time
Pay: From RM3,000.00 per month
Work Location: In person
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Job Detail
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Job IdJD1268489
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSkudai, M01, MY, Malaysia
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EducationNot mentioned