Job Description

About the Company

Our client is an esteemed player in the disposable vape industry, establishing an impressive global presence. In the United States, a market which accounts for over 40% of the global vaping industry, our client has made its mark as one of the top three brands in disposable vapes. Additionally, we are proud to declare that our client reigns as the premier brand in the UK, boasting a staggering market share exceeding 80%.

Our influence extends beyond these shores, with a flourishing presence in the Asia-Pacific region, Middle East, Russia, Central Asia, and East Asia. While the US market has been pivotal in our success, what\'s remarkable is that we\'ve achieved this impressive standing over the past three years without a local team. Recognizing the immense potential and to further solidify our position, we are now in the process of establishing a dedicated local team in the US. This strategic development is designed to ensure that both our valued customers and partners are afforded an exceptional experience through enhanced product offerings.

Central to our commitment is an intensive focus on managing wholesale and retail channels more effectively. This will enable us to have better control over pricing and curb the proliferation of counterfeit products. Through these calculated endeavors, we aim to uphold the integrity and quality of products that our customers have come to rely on.

Join an innovative global company that\'s dedicated to pioneering a safer future for smokers worldwide. With a heritage spanning 15 years, our footprint covers 104 countries, making us a top three leader in the disposable vaping industry. We proudly serve over 10 million loyal customers, a testament to our focus on high-quality products and exceptional customer service. More than just a product provider, we believe in fostering deep and long-lasting connections with our clientele.

Key Responsibilities:

• Oversee and nurture relationships within an assigned geographical region, including Customers, Wholesalers, Supermarkets, and Chain Stores.
• Acquire a comprehensive understanding of customer needs, shopper profiles, market categories, and trends.
• Ensure strong in-store presence and achieve sales volume targets.
• Design and implement robust go-to-market strategies for new areas and categories.
• Draft volume forecasts and planning metrics.
• Work seamlessly with cross-departmental teams to ensure unparalleled end-to-end customer service and responsiveness to market shifts.
• Act as the primary liaison between clients and internal teams, addressing and resolving issues effectively.x

• 3+ years of FMCG industry sales and customer management experience, with 0-1 experience in developing key account customers.
• Have direct experience and resources in the procurement end of Malay local chain supermarket (7-11, Family Mart, KK, 99, etc.) headquarters.
• Experienced in handling supermarket/customer\'s headquarters is a must.
• Proficient in English, both spoken and written.
• Demonstrated passion, leadership, and noteworthy achievements in previous roles or academic endeavors.
• Strong organizational and analytical prowess.
• Capable of thriving and collaborating in a multicultural setting.

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