E Commerce Assistant

Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • Minimum Diploma
  • Able to adapt to a fast paced working environment with tight deadlines
  • Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
  • Team player with good interpersonal, oral and written communication skills
  • Highly proficient in MS Office applications
Tanggungjawab
  • Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers\' requests, enquiries, orders etc;
  • Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
  • Manage to come up with solutions by communicating with online platform\'s customer service;
  • Coordination of packing & arrangement on the shipment base on our Logistics;
  • Uploading and maintaining all the SKUs selection on the e-commerce platform;
  • Support the Management team in exploring strategic initiatives for our online offering;
  • Assistance with price adjustments / promotion deals on e-commerce platform
Manfaat
  • WFH
  • career development
Soal Jawab Jawatan

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Job Detail

  • Job Id
    JD967308
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2600 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned