We are a forward-thinking battery distributor dedicated to delivering high-quality battery solutions for automotive and clean energy applications. As a key player in the battery distribution network in Malaysia, we collaborate closely with manufacturers and clients to bring innovative, reliable energy solutions to market. We are seeking a driven
E-commerce Associate
to support and grow our digital sales channels.
Job Responsibilities:
E-commerce Operations & Platform Management
Manage daily operations of e-commerce platforms including
Shopee, Lazada, TikTok Shop, WhatsApp Business, and company websites
, ensuring smooth functionality and a positive customer experience.
Monitor listings, pricing, promotions, stock visibility, and overall store performance across platforms.
Digital Marketing & Content Execution
Support and execute digital marketing initiatives such as
SEO, SEM, social media posting, live hosting, email campaigns, and online promotions
to drive traffic and sales.
Assist in planning and creating marketing content aligned with campaign objectives and brand guidelines.
Product & Content Management
Maintain accurate and up-to-date
product information, descriptions, visuals, and pricing
across all e-commerce platforms.
Assist with content updates, banners, and basic creatives for campaigns and product launches.
Data Analysis & Reporting
Track sales performance, customer behaviour, and campaign results using platform analytics and tools.
Prepare regular reports and insights to support decision-making and continuous improvement.
Customer Support & Order Management
Provide timely and professional customer support through chat and messaging platforms.
Handle order enquiries, after-sales support, returns, and issue escalation when necessary.
Cross-Department Collaboration
Coordinate with website vendors to ensure platform security, updates, and functionality.
Work closely with marketing, sales, customer service, and logistics teams to ensure smooth operations and campaign execution.
Strategic Support
Assist in identifying online sales opportunities, market trends, and improvement areas to support e-commerce growth strategies.
Administrative Support
Perform ad-hoc administrative tasks assigned by the Head of Department to ensure smooth departmental operations.
Requirements
Bachelor's degree in
Business, Marketing, or a related field
(preferred)
Minimum
1 year experience
managing Shopee, Lazada, and TikTok stores
Ability to multitask and work independently in a fast-paced environment
Fluent in Chinese and Bahasa Melayu
(spoken & written)
Familiar with
Instagram, Facebook, TikTok, and Twitter
marketing
Experience in
video creation and basic editing
Proficient in
Canva and/or Adobe Photoshop & Adobe Illustrator
Employment Details
Job Type:
Full-time, Permanent
Salary:
RM2,500 - RM3,000 per month
Benefits:
Yearly bonus
KWSP & SOCSO
Promotion opportunities
Professional development support
Working Hours:
Monday - Friday, 8:00am - 5:30pm
Location:
Seventh Avenue, 12, Jalan Setia Dagang AJ U13/AJ,
Setia Alam, 40170 Shah Alam, Selangor E-Commerce Cum Content Creator
How to Apply
Interested candidates are invited to submit their
resume and cover letter
outlining relevant experience to:
mcaccessories@mc-acc.com
Job Type: Full-time
Ability to commute/relocate:
Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Experience:
E-commerce: 1 year (Preferred)
customer service: 1 year (Preferred)
content creation: 1 year (Required)
Work Location: In person
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