E Commerce Associate

Shah Alam, M10, MY, Malaysia

Job Description

About Us



We are a forward-thinking battery distributor dedicated to delivering high-quality battery solutions for automotive and clean energy applications. As a key player in the battery distribution network in Malaysia, we collaborate closely with manufacturers and clients to bring innovative, reliable energy solutions to market. We are seeking a driven

E-commerce Associate

to support and grow our digital sales channels.

Job Responsibilities:



E-commerce Operations & Platform Management



Manage daily operations of e-commerce platforms including

Shopee, Lazada, TikTok Shop, WhatsApp Business, and company websites

, ensuring smooth functionality and a positive customer experience. Monitor listings, pricing, promotions, stock visibility, and overall store performance across platforms.

Digital Marketing & Content Execution



Support and execute digital marketing initiatives such as

SEO, SEM, social media posting, live hosting, email campaigns, and online promotions

to drive traffic and sales. Assist in planning and creating marketing content aligned with campaign objectives and brand guidelines.

Product & Content Management



Maintain accurate and up-to-date

product information, descriptions, visuals, and pricing

across all e-commerce platforms. Assist with content updates, banners, and basic creatives for campaigns and product launches.

Data Analysis & Reporting



Track sales performance, customer behaviour, and campaign results using platform analytics and tools. Prepare regular reports and insights to support decision-making and continuous improvement.

Customer Support & Order Management



Provide timely and professional customer support through chat and messaging platforms. Handle order enquiries, after-sales support, returns, and issue escalation when necessary.

Cross-Department Collaboration



Coordinate with website vendors to ensure platform security, updates, and functionality. Work closely with marketing, sales, customer service, and logistics teams to ensure smooth operations and campaign execution.

Strategic Support



Assist in identifying online sales opportunities, market trends, and improvement areas to support e-commerce growth strategies.

Administrative Support



Perform ad-hoc administrative tasks assigned by the Head of Department to ensure smooth departmental operations.

Requirements



Bachelor's degree in

Business, Marketing, or a related field

(preferred) Minimum

1 year experience

managing Shopee, Lazada, and TikTok stores Ability to multitask and work independently in a fast-paced environment

Fluent in Chinese and Bahasa Melayu

(spoken & written) Familiar with

Instagram, Facebook, TikTok, and Twitter

marketing Experience in

video creation and basic editing

Proficient in

Canva and/or Adobe Photoshop & Adobe Illustrator


Employment Details



Job Type:

Full-time, Permanent

Salary:

RM2,500 - RM3,000 per month

Benefits:

Yearly bonus KWSP & SOCSO Promotion opportunities Professional development support

Working Hours:

Monday - Friday, 8:00am - 5:30pm

Location:


Seventh Avenue, 12, Jalan Setia Dagang AJ U13/AJ,
Setia Alam, 40170 Shah Alam, Selangor E-Commerce Cum Content Creator

How to Apply



Interested candidates are invited to submit their

resume and cover letter

outlining relevant experience to:

mcaccessories@mc-acc.com



Job Type: Full-time

Ability to commute/relocate:

Shah Alam: Reliably commute or planning to relocate before starting work (Required)
Experience:

E-commerce: 1 year (Preferred) customer service: 1 year (Preferred) content creation: 1 year (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1360900
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, M10, MY, Malaysia
  • Education
    Not mentioned