Job Description

• Proven experience in customer support, e-commerce, or a related field, with a strong focus on customer satisfaction.
• Excellent communication skills, with the ability to engage customers in a live online environment.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Familiarity with Facebook and other social media platforms as selling channels.
• Ability to work in a fast-paced environment and adapt to changing demands.
• Team player with a positive attitude and a commitment to providing outstanding customer service.
• Independent personality, high attention to detail, and communication skills
• Flexibility, fun, and young working experience
• Ready to learn, try, and accept new challenges.
• Excellent career growth opportunity
• Fresh graduates are welcome to apply.Language proficiency: English, Mandarin.

Responsibilities

• Maintain the positive review rate and good credit rating of the account, prevent possible disputes, properly resolve complaints or avoid negative reviews. \xe2\x80\x8c
• Email reply and customer relationship maintenance: reply to customer emails, track order information, answer after-sales questions, and handle customer complaints and disputes. \xe2\x80\x8c
• Develop sales plans, coordinate work and relationships with relevant departments. \xe2\x80\x8c
• Have a serious and responsible work attitude, as well as good English reading and writing skills, and be proficient in operating Office software such as Word and Excel. These skills are crucial for successfully completing tiktok\'s foreign trade business. \xe2\x80\x8c

Benefits

• 5.5 days working
• With birthday salary
• With year salary
• With afternoon tea

SkillsEcommerce platform managementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl