Job Description

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor\'s Degree/Post Graduate Diploma/Professional Degree in Advertising/Media, Communications or equivalent.
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Possess self-confidence and be able to actively interact with all relevant parties.
• Required language(s): English, Bahasa Malaysia, Mandarin
• At least 2 Year(s) of working experience in the related field is required for this position.

ResponsibilitiesAs an Ecommerce & Digital Marketing Executive, you will report to the General Manager - Sales and your responsibilities will include but are not limited to:

• Manage stock replenishment and inventory updates on ecommerce platforms, including Shopee, Lazada, and on our webstore.
• Ensure consistent product mapping, promotional updates, user experience, functionality, and brand consistency on our ecommerce platforms.
• Prepare and upload product listings and content details, ensuring accuracy and completeness.
• Collaborate with Brand Marketing Manager(s) to execute ecommerce marketing plans.
• Coordinate with internal and external team members to streamline the fulfillment process.
• Provide exceptional customer support by managing online platform orders and responding to customer queries and feedback.
• Sales analysis and daily/weekly/monthly sales reporting.
• Prepare and execute social media digital marketing plans. Work closely with multimedia designers for any preparation and roll out of digital creative assets.
• Monitor campaign results, compile learnings and modify plans to further enhance the campaign result and achieve the campaign\'s KPI (e.g. contingency plan).
• Monitor competitor\'s Social Media activities, results and provide adequate analysis.
• Perform other ad-hoc duties as assigned by the team.

Benefits

• EPF, SOCSO & EIS Contribution
• Annual Leave
• Medical Leave
• Company Trip
• 5 Working Days
• Annual Bonus

Ricebowl