Job Description

E-commerce Manager - Ourah (Twenty Four Six)

Location:

Petaling Jaya, Selangor

Job Type:

Full-time

About Us:

Ourah, under

Twenty Four Six Sdn Bhd

, is a growing e-commerce brand dedicated to delivering high-quality products with a seamless digital shopping experience. We are looking for a dynamic

E-commerce Manager

to scale our online presence, drive sales, and elevate Ourah into a leading brand in the digital marketplace.

Key Responsibilities:

1. E-commerce Growth Strategy & Execution

Develop and execute a comprehensive e-commerce strategy for

Ourah

, aligning with the overall business objectives of Twenty Four Six Sdn Bhd. Manage and optimize product listings, pricing strategies, and promotional campaigns across platforms like

Tiktok, Shopee, Lazada, and the brand website

. Lead website performance improvements, ensuring seamless

UI/UX

and mobile-first optimization. Collaborate with internal teams to ensure a

smooth supply chain, fulfillment, and customer service experience

.

2. Performance Marketing & Sales Optimization

Plan, launch, and optimize paid ad campaigns

across

Facebook, Instagram, TikTok, and Google Ads

to maximize ROI. Utilize

SEO, email marketing, influencer partnerships, and affiliate programs

to increase brand visibility and customer engagement. Implement A/B testing on product pages and campaigns to

improve conversion rates and customer retention

. Develop data-driven strategies using Google Analytics, Meta Business Suite, and e-commerce performance reports.

3. Marketplace Management & Expansion

Manage Shopee, Lazada, and other online marketplaces

, ensuring competitive pricing, promotions, and high-quality product listings. Optimize customer reviews, ratings, and engagement on digital platforms to

build trust and brand credibility

. Identify new e-commerce channels and international expansion opportunities for

Ourah's growth

.

4. Customer Experience & Retention

Enhance the online shopping journey

by improving UI/UX, personalization, and seamless checkout experiences. Implement retention strategies like loyalty programs, targeted email marketing, and re-engagement campaigns. Work closely with customer support teams to

ensure quick resolution of inquiries and maintain brand reputation

.

5. Data-Driven Decision Making

Track and analyze key performance metrics, including

sales, conversion rates, traffic sources, and customer behavior

. Provide regular reports with actionable insights to optimize marketing spend and improve profitability. Stay updated on industry trends, competitor analysis, and new tools to keep

Ourah at the forefront of digital commerce

.

Qualifications & Skills:

3-5 years of experience in e-commerce, digital marketing, or online retail management.

Expertise in

TikTok, Shopee, Lazada, Shopify or WooCommerce

. Strong understanding of

Facebook Ads, TikTok Ads, Google Ads, and SEO strategies

. Proficiency in Google Analytics, Meta Business Suite, and e-commerce performance tracking tools. Analytical mindset with experience in

A/B testing, CRO (Conversion Rate Optimization), and funnel optimization

. Excellent project management and leadership skills.

Preferred Qualifications:

Experience in

fashion, beauty, or lifestyle brands

is a plus. Knowledge of logistics, fulfillment, and cross-border e-commerce. Passion for building a digital-first brand and scaling an e-commerce business.
Job Type: Full-time

Pay: From RM8,000.00 per month

Benefits:

Maternity leave Parental leave Professional development
Work Location: In person