Job Description

• Previous working experiences in e-commerce or related field will be added advantage
• Able to speak in Mandarin
• Good knowledge of photo editing or proficient in using Adobe Photoshop.
• Good communication & a team player
• Able to work independently, passionate and resourceful
• Proven analytical and problem solving skills
• Creative, independent, Focused and well organized person
• High level of attention to detail with proven ability to manage multiple, competing priorities simultaneously in the fast-paced environment
• Willing to learn more

Responsibilities

Channel & Content Management

• Manage stores daily operation on various e-commerce platforms (e.g. Lazada, Shopee, Tiktok etc)
• Planning and writing quality content and information update on products etc.
• Produce and edit images using various editing methods for e-commerce platforms product posting.
• Plan, prepare and update promotional and assortments (e.g. bundles deal. Discounts, vouchers etc)
• Manage inventory to ensure stock availability.
• Conceptualizing, budgeting and executing marketing campaigns.
• Conduct competitive price check across other online store to help in improve sales

Order Management

• Ensuring smooth fulfilment process from order picking to return and exchange.

Customer Service Management

• Respond to online customers promptly and root-cause investigation, providing status updated and follow-through on corrective actions or give solutions.

Analyse and prepare weekly and monthly sales report.

• Work closely with the internal business teams to ensure efficient and effective as well as leveraging support resources
• Able to perform company assignments, ad-hoc task and related duties as and when required

Benefits

• Basic Salary from RM 2500-RM 3000 + Sales Commission
• Bonus & Yearly Increment
• Medical Claim
• Season Parking
• EPF / SOCSO / EIS / PCB / Annual Leave / Medical Leave
• 5 Working Day (9am-6pm)

Ricebowl