(educational Industry) Salary Up To Rm3,700 Mandarin Customer Support Associate

Petaling Jaya, Selangor, Malaysia
Agensi Pekerjaan Jev Management Sdn. Bhd.
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Job Description


Requirements:

  • Applicants with Diploma level qualification and above.
  • Proficient in Mandarin (Speak, Write, Type)
  • Fluent in English is required for this role
  • Basic operating knowlegde in Word, Excel, Outlook, and Internet Explorer
  • Have no issue to work on 10pm - 2pm Rotational shift (9 Hours per shift including 1 hour break time)
  • Able to start working on 24th June 2024
  • have no issue to be fully work based at Petaling Jaya, Selangor Office
Scopes:\xc2\xb7 Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\xe2\x80\x99s services.\xc2\xb7 To exceed customer\xe2\x80\x99s expectation in terms of customer service & accurate information.\xc2\xb7Answer a high volume of inquiries and meet designed service level thresholds determine by the Company\xc2\xb7Provide information on company products and service.\xc2\xb7Maintain a high level of confidentially in regard to customer billing and credit card information.Diffuse difficult customer solutions. Experience Required: Min 0 Year/s

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Job Detail

  • Job Id
    JD1039119
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3500 - 3700 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned
 
 
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