Job Description

1. Customer Consultation & Product Guidance

Understand customer needs and recommend suitable electrical appliances (e.g., cleaning appliances, kitchen appliances, smart home devices). Explain product specifications, features, and benefits in an easy-to-understand manner. Guide customers through comparisons between models and brands to support informed decision-making. Provide after-sales advice on usage, maintenance, and basic troubleshooting.

2. Product Demonstration

Conduct hands-on demonstrations to showcase product capabilities. Ensure demo units are functioning, clean, and properly displayed. Highlight key selling points and competitive advantages.

3. Sales Achievement

Work towards monthly and quarterly sales targets. Actively engage walk-in customers to drive interest and conversion. Promote ongoing campaigns, discount offers, and product bundles.

4. Store Display & Merchandising

Ensure products are neatly arranged, labeled, and priced correctly. Maintain a tidy and professional showroom or retail area. Monitor stock levels and coordinate replenishment when needed.

5. Product Expertise & Continuous Learning

Stay updated on new product launches, technology updates, and industry trends. Attend product training sessions and refreshers. Provide feedback to management regarding customer preferences, common questions, and product performance.

6. Reporting & Coordination

Prepare daily or weekly sales and customer feedback reports. Inform the technical or customer service team of any recurring issues or product defects. Collaborate with marketing, retail operations, and inventory teams when required.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Flexible schedule Opportunities for promotion Professional development
Work Location: In person