Job Description

Additional Information Electronic AV Technician
Job Number 23061836
Job Category Event Management
Location The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.

Follow all company safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests\xe2\x80\x99 service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

The Ritz-Carlton