Design, configure and customize ServiceNow platform and HRSD.
Provide end-to-end support and perform test, change, release and deployment for already implemented solutions.
Provide 2nd level support and manage incidents: receive, categorize, prioritize and track incidents using remedy tool as ticketing platform.
Ensure documentation is maintained and kept up to date. Document known problems, workarounds, and resolution plans.
Work closely together with team members in APAC and other regions
Your profile You are best equipped for this task if you have:
Bachelor Degree in Computer Science, Software Engineering, or any relevant field.
Minimum 1 to 3 years of working experience in IT or any relevant field.
Knowledge of ServiceNow platform. HRSD module experience is a plus.
Strong problem analytical, problem-solving skills, and good communication skills.
High analytical skills, independent but also structured work in a team.
Knowledge of SAP ERP HCM will be an advantage.
Driving decarbonization and digitalization. Together.
Infineon designs, develops, manufactures, and markets a broad range of semiconductors and semiconductor-based solutions, focusing on key markets in the automotive, industrial, and consumer sectors. Its products range from standard components to special components for digital, analog, and mixed-signal applications to customer-specific solutions together with the appropriate software.
Infineon Technologies (Malaysia) Sdn Bhd, with its 8.000 employees, is the largest manufacturing site of Infineon. The company has established itself as a leading manufacturing site for Power Semiconductors, Logic Semiconductors, Discrete and Sensor Products. We are committed to increasing productivity, on-time delivery and providing customized solutions while maintaining the highest level of product quality. The success of Infineon Melaka is evidenced by eleven National Awards received from the Prime Minister\'s Office as well as 15 corporate awards.
Does this sound like just the right challenge for you? If so, we look forward to getting to know you!