Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world\xe2\x80\x99s leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

Be proficient and able to work with minimum supervision in the overall business processes and system functionality for primary application module or functional area

Able to understand business process requirements with ability to identify process or system gaps and appropriate resolutions

Have strong functional and/or system configuration knowledge in order to design solutions to fulfill business requirements with related functional and development teams

Ability to write valid functional specification documents including understanding of table structures, fields and entity relationships.

Ability to drive business system process and integration improvements with business process owners

Serve as escalation point for troubleshooting issues per OLA and SLA

Maintain thorough knowledge and in-depth field experience in multiple applications or modules, comprising emerging or job technologies required. This could include formal or self paced professional development

May perform full configuration of application module. Perform advanced, customized configuration in at least one application module

Provide functional advice and assistance to other IT teams as necessary

Participate in the exchange of ideas and information within the project / department personnel

Provide status updates of assigned projects to the project team

Ask questions; encourage input from team members

Communicate and provide regular updates to functional manager or supervisor

Drive continuous improvement through trend reporting analysis and metrics management

Assure that procedures and work instructions are efficient and not redundant

Offer new ideas and suggestions for improvement. Identify and implement new configuration, procedures and processes that are considered \xe2\x80\x9cbest practice\xe2\x80\x9d

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

Confer with reporting manager and team on complex or unusual situations

Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization

Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific

Interpret a variety of instructions furnished in written, verbal, diagram or schedule form

Maintain discretion and confidentiality in all areas pertaining to the IT systems

Understand and embrace business and IT strategic direction

Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

Comply and follow all procedures within the company security policy.

Requirements:

• Bachelor\xe2\x80\x99s degree in Information Technology or Management Information Systems, or 1 to 2 years external work experience in the business area from an IT and business perspective.
• Must have knowledge of Module configuration for specialization module.

Or an equivalent combination of education, training or experience.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver\xe2\x80\x99s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Jabil