Job Description

Job Summary The Capabilities Office Specialist/AM is responsible in the discovery, design, implementation, and continuous improvement of finance projects (TOM). This involves collaborating with the Project Lead and Stakeholders, utilizing finance knowledge to identify inefficiencies, propose solutions, monitor project execution, ensure process alignment, facilitate communication, manage stakeholder relationships, and translate technical concepts for decision-making. Key Responsibilities: Collaborate with the GWS Project Lead to ensure a smooth transition/target operation model (TOM) that aligns with the business requirements stated in the business case. Support the discovery phase of projects, utilizing finance knowledge to identify inefficiencies and areas for improvement within processes and systems. To propose actionable solutions and plans to enhance quality, efficiency, and productivity. Proactively monitor project execution, risk management, managing issues and devise strategies for continuous improvement. Identified change management requirements and collaborate with change managers to develop a change strategy. Identify and develop a knowledge transfer strategy and including a training plan. Develop and maintain documents such as RACI documents, SOP documents, process flowcharts, gap analysis, findings, diagrams, and presentations. Possess a strong understanding of GWS business finance to effectively facilitate communication and collaboration between business and Finance Operations. Demonstrate dual thinking by skillfully managing stakeholder relationships during integrations, building trust, and aligning differing perspectives toward shared solutions. Collaborate with GWS senior stakeholders to understand their requirements, translating technical concepts into understandable insights to facilitate decision-making. Required Qualification: Bachelor\'s degree in accounting, finance, business administration or a related field. 5+ years of experience in project management, with a focus on finance or operation within SSC. Strong understanding of both business and finance principles. Experience in project management either participated or lead in continuous improvement / lean types of projects. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Service Delivery capabilities, strong analytical and problem-solving skills.

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