Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Human Resources leads the implementation of the Group\xe2\x80\x99s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.

We are currently seeking an experienced professional to join our team as an ER Administrator for a 6 months fixed term employment.

Principal Responsibilities

To provide a full range of support duties to the ER team in Malaysia, including ER operational and service as required, ensuring deadlines are met. The role holder is expected to ensure they provide high quality efficient service within ER and those that seek ER support, taking ownership and using their initiative to complete necessary tasks. The ideal candidate will play a crucial role in supporting employee-related functions and fostering positive relations within HSBC. The job holder will be expected to work independently and have a strong administrative and communication background with willingness to work on tight deadlines.

• Provide full operational support to the team or function, as required, anticipating workload and supporting with appropriate ER materials.
• Manage day-to-day and periodical operational tasks as required.
• Ad hoc duties as required by the team or business.
• General administrative duties including but not limited to communication with labour department, form completion and submission for leavers, clarifications from Ministry of Human Resources on various forms and norms, tracking communications from MACB and NUBE, supporting ER team for Collective Agreement renewals with NUBE including Sabah and Sarawak, creating a standard portfolio for ER that is accessible by ER Team on files and documents left by predecessors.
• Conducting ER and IR research for Malaysia and keeping the team updated on announcements made in JTK, NUBE, MOHR, BNM and other related organisations.
• Getting well established with ER and other related HSBC systems to update information/data when needed.
• Own and resolves assigned issues and escalate where appropriate.
• Assist the ER Team with managing its risks and controls
• Good, flexible, proactive and enthusiastic team player

Requirements

• Relevant experience working in an administrative role or team
• Excellent planning and organisational skills with experience of working under pressure
• Ability to priorities workload effectively
• Excellent interpersonal, written and verbal communication skills
• Proven ability of using their initiative and being pro-active & resourceful
• Thorough understanding of departmental procedures, functions and activities
• Experience of having worked in a Corporate environment
• Good computer and IT skills, including all Microsoft packages
• Ability to learn and use systems that the HSBC will from time to time utilize for managing its business, administration and governance.
• Only Malaysian citizens are encouraged to apply

Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

You\xe2\x80\x99ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad

HSBC