Job Description

Company Description

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.

Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media.

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.

Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.

(Join us and reach yours!)



The Event Delivery Manager, Digital & Hybrid Event Programs, is part of a central services operations team that supports brands across multiple market groups. Our Event Delivery team focuses on sponsorship, exhibition, and conference fulfillment to create a safe and vibrant experience for every participant whether it be in-person or on-line.

This role will specialize in the digital delivery of events and will act as a project manager coordinating virtual platform set up. Prior to, during, and after events, the role will ensure smooth delivery of the digital program for both in-person and on-line experiences.

Main Responsibilities

• Project manage highly complex events and festivals delivering the virtual or hybrid activities.

• Collaborate with market leaders, event directors, and cross-functional teams to understand the strategy of the event program (virtual/hybrid/physical) and make recommendations to help implement elements of the strategies.

• Create events in virtual platform (such as Swapcard) to execute event strategy.

• Communicate virtual platform set up to all stakeholders including event operations colleagues, conference, marketing, and sales teams, platform operations, and vendor partners.

• Ensure settings in virtual platform are properly set up according to event parameters (attendee pass type rules, sponsor and exhibitor rules, etc.).

• Perform quality assurance checks of event settings in platform prior to, during, and after event closes.

• Coordinate live stream logistics with event delivery, conference, and audio visual colleagues.

• Responsible for digital production timeline.

• Set up and lead digital production meetings with all key suppliers and stakeholders.

• Act as liaison between Event Operations, Platform Operations and vendor partners.

• Contribute to annual event budget development as well as monthly forecasts. Responsible for the implementation & adherence to each. Create and manage complex P&Ls.

• Act as Health/Safety/Security advocate for assigned events in digital setting by supporting a friendly, safe and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion

• Lead, train, supervise, guide and evaluate assigned cross-functional event operations teams in digital delivery of events.

Qualifications

• Working knowledge of Swapcard or other virtual events platform.

• Proven prior experience in working in cross-functional teams.

• Proven expertise in managing projects with ability to prioritize and manage time efficiently.

• Analytical and problem-solving capability.

• Strong collaboration and communication skills written, verbal, presentation.

• Prior experience of establishing a shared service operation on a digital product.

• Tech savvy and willingness to adopt an embrace new technologies.

• Ability to manage stakeholders internally and externally.

• Build and maintain relationships, understand customer experience/needs.

• Ability to travel.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We know that sometimes the \'perfect candidate\' doesn\'t exist, and that people can be put off applying for a job if they don\'t fit all the requirements. If you\'re excited about working for us and have most of the skills or experience we\'re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

Informa Tech