Job Description

:Job Number 22215604
Job Category Event Management
Location Le M\xc3\xa9ridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.DUTIES AND RESPONSIBILITIES

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner\'s experience.
• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
• Assists in the sales process and revenue forecasting for customer groups.
• Up-sells products and services throughout the event process.
• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

REQUIREMENT

• Preferably with diploma or degree Hotel Management or Event Management in related field.
• Minimum of 2 years\' experience in similar capacity.
• Good command of spoken English and Bahasa Malaysia an advantage
• Warm, friendly and pleasant with good interpersonal and communication skills.
• Must be Self-motivated and strive for excellence.
• Innovative, creative, proactive, forward thinking, details oriented, passionate, enthusiastic, competitive spirit and team player.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At Le M\xc3\xa9ridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We\'re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le M\xc3\xa9ridien.

Marriott