Job Description

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.
About you:
Lead strategic initiatives that drive business transformation through data-driven insights and customer-centric approaches. This role demands a seasoned professional with deep expertise in business strategy, data analytics, AI integration, and critical thinking. The ideal candidate will excel at identifying business opportunities, developing AI-related plugins, and crafting strategies that align with evolving market demands.
Key Responsibilities:
Strategic Planning and Execution:

• Lead the development of comprehensive business strategies that align with organizational goals.
• Use data-driven insights to identify opportunities, optimize processes, and enhance customer experiences.
• Collaborate with cross-functional teams to ensure the successful implementation of strategic initiatives.

Data Analytics and Decision-Making:

• Analyze large datasets to extract meaningful insights that inform business decisions.
• Develop predictive models and simulations to forecast business outcomes and guide strategic planning.
• Leverage data to continuously monitor and refine strategic initiatives.

Customer-Centric Approach:

• Champion a customer-first mindset across the organization, ensuring that strategies align with customer needs and preferences.
• Design and implement customer journey maps, and use feedback loops to enhance customer engagement.
• Utilize AI-driven tools to personalize customer interactions and improve overall satisfaction.

AI Integration and Development:

• Lead the development and integration of AI-related plugins and tools that enhance business operations and customer experiences.
• Collaborate with engineering and product teams to define requirements for AI solutions that align with strategic goals.
• Stay abreast of the latest AI trends and technologies, ensuring the company remains at the forefront of innovation.

Critical Thinking and Problem Solving:

• Apply strong analytical and critical thinking skills to solve complex business challenges.
• Develop innovative solutions that address current and future market demands.
• Use scenario planning and risk assessment to guide strategic decisions.

Stakeholder Management:

• Communicate effectively with C-level executives, providing insights and recommendations on strategic initiatives.
• Build and maintain strong relationships with internal and external stakeholders to ensure alignment and support for strategic goals.
• Prepare and present detailed reports and strategic plans to senior leadership.

Qualifications:
Education:

• Bachelor's degree in Business Administration, Economics, Data Science, or a related field. A Master's degree or MBA is highly preferred.

Experience:

• Minimum of 6-8 years of experience in strategic consulting, with a strong emphasis on data analytics and customer-centric strategies.
• Proven experience in developing and implementing AI solutions within a business context.
• Track record of successfully leading cross-functional teams and managing large-scale strategic initiatives.

Skills:

• Strong proficiency in data analysis tools (e.g., Python, R, SQL) and experience with AI/ML frameworks (e.g., TensorFlow, PyTorch).
• Exceptional critical thinking, problem-solving, and analytical skills.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders.
• Ability to manage multiple projects simultaneously and deliver high-quality results under tight deadlines.

What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.

Skills Required