Job Description

ROLE SUMMARY

Executive, Admin Sales, is responsible for supporting Digital Sales Department by managing sales documentation, reporting, coordination, and administrative operations. This role ensures smooth operational flow between sales, fulfilment, warehouse, and finance teams while maintaining accuracy, efficiency, and compliance in all daily administrative processes and operations.

KEY RESPONSIBILITIES

Liaise with warehouse, fulfilment, and finance teams to resolve sales/order-related issues to ensure smooth fulfillment and customer satisfaction. Maintain accurate records for administration operation and documentation. Manage office properties such as laptops, handphones, and other assets. Oversee office housekeeping, maintenance, and related administrative matters. Support the Digital Sales team during campaign periods with reporting and coordination tasks. Provide customer service and chat support across all sales platforms, ensuring timely, accurate, and professional responses to customer inquiries. Perform other related duties or ad-hoc administrative assignments as required.

REQUIREMENTS

Qualification:

Diploma or Bachelor's Degree in Business Administration, Sales, Marketing, or related field.

Experience:

Minimum 1 years of experience in sales administration, coordination, or related support roles. Experience in managing sales documentation and reporting will be an added advantage.

Skills & Competencies:

Strong organizational and coordination skills. Proficient in Microsoft Excel, Word, and Google Workspace. Excellent communication skills (verbal and written). Detail-oriented, responsible, and able to work independently with minimal supervision. Ability to multitask and prioritize in a fast-paced environment.

PERFORMANCE INDICATORS (KPIS)

Accuracy and timeliness of admin sales reports. Responsiveness in issue resolution. Asset and documentation management compliance. Office operational efficiency.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

Free parking Health insurance Maternity leave Parental leave Professional development
Work Location: In person