Are you a dynamic, client-focused individual who thrives in a fast-paced environment? Do you excel at building relationships and delivering top-notch service? Join our team as a Client Service Specialist and become a key player in creating exceptional experiences for our valued clients!
Job Scope:
Client Engagement:
Be the go-to person for our clients, addressing their needs, answering questions, and ensuring their complete satisfaction with our services.
Problem Solving:
Tackle client concerns with creativity and efficiency, turning challenges into opportunities for growth and improvement.
Relationship Building:
Develop strong, long-term relationships with clients through excellent communication and a personalized approach.
Coordination:
Work closely with our internal teams to ensure seamless service delivery and a cohesive client experience.
Feedback & Improvement:
Gather and relay client feedback to help us continually refine and enhance our services.
Requirement:
People Person
: You thrive on interacting with others and have a knack for making people feel valued and heard.
Detail-Oriented:
You have a keen eye for detail and a passion for delivering quality in every interaction.
Tech-Savvy:
Comfortable with modern technology and tools, and eager to leverage them to improve client experiences.
Proactive Problem-Solver:
You approach challenges with a positive attitude and are quick to find effective solutions.
Team Player:
You collaborate seamlessly with others and contribute to a supportive and dynamic work environment.
Benefits
Innovative Environment:
Be part of a forward-thinking company that is at the forefront of retail solutions.
Growth Opportunities:
We're invested in your professional development and offer opportunities for advancement.
Dynamic Team:
Work with a passionate and supportive team that values creativity and initiative.
Flexible Work:
Enjoy a work environment that promotes work-life balance and flexibility.
Additional Benefits
High Basic Salary
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
Additional leave
Cell phone reimbursement
Free parking
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Experience:
Client Service: 1 year (Preferred)
Language:
Mandarin (Preferred)
Willingness to travel:
75% (Preferred)
Work Location: In person
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