Job Description

POSITION GENERAL SUMMARY

To assist Head of Operations in ensuring that all airport operation activities are conducted in compliance with all related documents/established policies; rules and procedures.

ESSENTIAL POSITION FUNCTIONS

• Assist the Head of Operation in routine administration of airport activities i.e. Manpower Planning, budget, surveillance and monitoring of SMS, DCA audit, ISMS, QMS and SHE implementation.
• Perform frequent surveillance of all airport operations to detect and correct of any unsafe, inefficient, illegal or unsanitary conditions.
• Monitor contract services performances and activities, maintenance program/plan to determine compliance with established maintenance schedules and standards.
• Promulgate information and the aerodrome operational state such as temporary withdrawals of facilities, runway closures, work in progress etc.
• Ensure smooth and efficient VIP/VVIP movement.
• Responsible for coordinating work on maintenance program at landside, terminal and airside area for dictating the safety requirements.
• Attend meeting to provide technical operational information regarding airport operations, policies with government agencies, airline companies, contractors and airport tenants.
• Serve as technical operation advisor to the managements of the company in the formulation of policies, plans and procedures.
• Ensure that the aerodrome airside operations are operated in accordance to procedures and regulations.
• Report and investigate incident and accident within airport boundary.
• Emphasize on compliance of operational procedure and requirements
• Co-ordinate with maintenance personnel to identify cause to equipment failure and ensure minimal down time.
• Assist HOO in preparing yearly budgetary and business planning, report preparation and office administration.
• Act as coordinator during emergency/crisis.
• Responsible for collection of aeronautical charges after office hours.
• Secretary for airport forum such as facilitation committee, passenger handling coordination committee, runway safety team, airside safety committee, disable aircraft recovery committee, wildlife hazard management committee, aerodrome manual committee, airport emergency committee.
• Compile and analyze operational data for ALOS.
• Assist HOO on complaint management.
• Review and update HIRADC and Malaysia Airports Risk Scorecards (mars).
• Assist in realizing the target goals set by the company.
• Carry out any directives given by airport higher authority.
• To ensure compliance with the Annex 14, MCAR and other relevant documents and propose solution to the management on any issue that perceive not accordance to the standards.
• To immediately response and resolve any operational issue at the terminal, landside and airside
• To coordinate with all units in airports as to ensure all facilities are in good working condition

Key Challenges

• Networking and project management

Working Relationship

WHO FROM PURPOSE

Head of Operation

Engineering

Maintenance of Airport facilities

AFRS personnel/executive

AFRS

Fire rescue and safety activities

AVSEC personnel/executive

AVSEC

Security operations at the airport

Finance Exec

Finance

Budget

Commercial Exec

Commercial

Tenant management and business activity in the terminal

Human Resource Exec

Human Resource

Administration & Human Resource

Government personnel

Government agencies

Rules and regulations by the government

Vendors executives/managers

Vendors

To ensure compliance with the contract

Airlines personnel/managers

Airlines

To ensure all facilities and procedure are available for airport operations

Dimension

Competencies

Change and Innovate - Continuous Improvement

Courage to Excel - Courage

Change and Innovate - Innovation

Courage to Excel - Work Standards

Commit to Win - Business Acumen

Courage to Excel - Managing Work

Coach and Nurture Talent - Continuous Learning

Communicate and Collaborate - Communication

Communicate and Collaborate - Collaborating

Customer Centric - Customer Orientation

Skills

• Good in interpersonal & communication skills
• The principles, practices, procedures and techniques of airport operations and management
• Laws and regulations applicable to airports and airports operations, especially on regulatory requirement, ICAO Documents, DCA Airport Standards Directives and other documents of Standard and Recommended Practices (SARPs)
• Standard Operating Procedure (SOPs), Procurement Policies & Procedures (3Ps) and other related requirement in managing operations.

Relevant Industries

External

• Degree holder with minimum 3.0 CGPA with minimum 1 year relevant experience

Education

External

• Degree in Transportation / Business Admin or equivalent

Additional Information

Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 20 September 2023
Only shortlisted candidates will be notified.

Malaysia Airports