Executive Got Operations (customer Service)

Malaysia, Malaysia

Job Description


If you are looking to excel and make a difference, take a closer look at us : The incumbent is responsible for managing Hong Leong Tower\'s general front office reception and administrative duties with attention to Priority Banking c If you are looking to excel and make a difference, take a closer look at us : The incumbent is responsible for managing Hong Leong Tower\'s general front office reception and administrative duties with attention to Priority Banking customers. This includes, but is not limited to, the following: Responsible for managing reception at main lobby, Greeting visitors performing registration & pre-registration for visitors, Verifying visitors with respective hosts, Ushering visitors to their destination, where required, Act as point of reference for visitors who require assistance or information, Respond to complaints promptly and with useful solutions, Answering phone calls, Parking arrangements for Priority Banking customers, Handling administration duties assigned form time to time, Other duties as assigned. Qualifications & Requirements: Diploma or Degree in Hospitality, Business Administration, Finance or similar. Fresh graduates are encouraged to apply. Excellent communication skills with ability to speak well in English and Bahasa Malaysia. Local dialects are an added advantage. Sunny and pleasant disposition, with exceptional customer service skills. Able to maintain composure in stressful situations, Exudes confidence and possess leadership abilities, a multitasker. Ability to work both independently and in a team setting flexible, adaptable, and thrives in a fast-paced, changing business environment, Good experience and knowledge of MS Office (Excel, Word, Outlook, PowerPoint, Visio). The candidate will have an opportunity for enhanced career growth within the Bank, after two (2) years demonstrating exceptional performance in this role.

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Job Detail

  • Job Id
    JD888242
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned