Job Description

To read, respond and action on email memorandum, minutes, letters, reports and communication books (log books). To check, plan and create Housekeeping Department MC system purchase requests requirements, weekly requisitions, To establish, revise and update both s and Standard Operation Procedures (S.O.P.) for Housekeeping Department as necessary. To administer the performance reviews for all department employees, manage employment and termination processes of all Housekeeping personnel. To supervise the daily processing and distribution of documents and reports to the management. To prepare reports required by General Manager / Hotel Operations Manager as required. To keep all records and reports concerning Housekeeping matters and Hotel business confidential. To maintain positive and professional inter-departmental working relationships. To formulate plans how to continually maintain, and where needed, improve Housekeeping departmental service quality with the use of an upgrading program. Maintain personal hygiene and grooming and wear your uniform nicely Daily supervision of the housekeeping staff, including part timers. Purchase, re-order and maintain housekeeping supplies and inventory. Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event. Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites and all public areas. To check all arrival and occupied rooms daily for cleanliness and all defects are attended to efficiently and ensure rooms for VIP, VRG and important groups are prepared to the management expectations. To liaise with Front Office Department to obtain customer feedback to ensure standards of quality of room condition is achieved at all times. To be responsible for the delegation of duties for all Housekeeping personnel. To be directly involved in handling of all Housekeeping related complaints, incidents and accidents occurred in the Hotel.
Job Types: Full-time, Permanent

Pay: RM5,500.00 per month

Benefits:

Free parking Maternity leave Meal allowance Parental leave Professional development
Work Location: In person