Job Description

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance - whether a company wants to globalize, or whether they need support to streamline existing operations.

With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.

Job Purpose:

• Required to assists the HOD in daily deliverables to provide excellent service to clients.
• Required to manage the preparation and maintenance of payroll data to the highest levels of accuracy and ensures it is performed in a timely manner.
• He/ she will be required to coach the executives or junior staff in the department.

Key Responsibilities

• Act as a Team Leader in the day-to-day HR and Payroll operations. Responsible for providing service and solutions to clients broader than data transactions.
• Ensure team\'s revenue & KPI targets are met.
• Aware of productivity (Productivity Report) within the team & continually pushes for improvement & client satisfaction.
• Continuous improvement of the payroll processes and payroll checking processes.
• Handles escalations from clients & team members.
• Ensure team is fully compliant with Company\'s global compliance standards & payroll processes/ procedures.
• Manage on-boarding of new clients & go live of new services to existing clients to ensure efficient, on time & smooth execution.
• Coach team members to improve, achieve KPI targets & maintain performance.
• Maintain good relationship with clients, internal & external stakeholders.
• Responsible for accurate & on time billing.
• A subject matter expert of Payroll2U.

Key Requirements

• Possess a Bachelor\'s Degree/ Professional Certificate in any field of study preferably in HRM.
• Minimum 4-7 years of experience in HR/ Payroll, relevant working experience in payroll outsourcing will be an added advantage.
• Has experience handling client escalations, complaints & problem solving.
• Excellent knowledge of Malaysia payroll, taxation & statutory practices & guidelines.
• Very good written & spoken English.
• Able to articulate thoughts and express ideas effectively.
• Good client interaction skills.
• Good team management skills.
• Meticulous, pro-active, well-organized and conscientious with a high level of initiatives at work.
• Very good problem solving skills.
• Able to work under pressure.

What\'s in it for you?

• Our offices are easily accessible by public transportation (LRT & Monorail).
• Flexible working arrangements.
• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities so you can take your career further within TMF.

Want to know more about a career at TMF group? Watch this video:

Advertised: 22 Feb 2023 Singapore Standard Time
Applications close: 31 Aug 2023 Singapore Standard Time

TMF Group