Job Description

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The Mercedes-Benz Group AG (former Daimler AG) is one of the world\'s most successful automotive companies. With Mercedes-Benz AG, we are one of the leading global suppliers of premium and luxury cars and vans. Global Service & Parts (GSP) is responsible for the worldwide Service & Parts business of the Mercedes-Benz Group.

The newly established entity, Mercedes-Benz Parts Logistics Asia Pacific, will be part of the global Mercedes-Benz Group After-Sales supply chain network, covering the regional distribution hub, regional Asia Pacific functions and the center of competence supply chain steering Asia Pacific. The future Regional Logistics Centre is currently under construction and will start operations in 2023. The future Regional Logistics Centre (RLC) in Senai (Johor Bahru) will be a key facility in the global GSP Parts Logistics Network and will serve as a distribution site for spare parts to 24 countries in the Asia Pacific region. It will take care of the importation, the storage as well as the regional management of spare part and accessories distribution.

This vibrant passionate international team is eager to offer an outstanding service to our customers therefore; we hope you will be as passionate about our products as much as we are. If you bring a flexible mindset, willingness to learn, communicate and coordinate activities in an agile collaborative environment, you are the person we are looking for.

Your tasks & responsibilities:

• Monitor market demand and collaborate with planners for forecasting adjustments.

• Manage inventories for special assortments and improve parts availability.

• Arrange additional stocking for market requests to meet customer needs.

• Manage shelf life parts, including monitoring and scrapping expired items.

• Monitor service level performance towards customers on a regular basis.

• Collaborate with central teams for reporting and improvement measures.

• Arrange annual scrapping of obsolete parts.

• Coordinate EQ battery-related processes and replenishment.

• Identify bottleneck parts and implement measures for availability improvement.

• Make necessary adjustments in planning and reordering based on market situations.

• Maintain correct and valid open order status through regular review.

• Liaise with CRM for order fulfillment and support special customer requirements.

• Diploma in Business Administration, Supply Chain Management, Logistics or any discipline.

• Excellent computer skills especially in MS Office - Word, PowerPoint and Excel.

• Min 3 years related working experience in Automotive Parts business, Supply Chain or Logistics Experience.

• Good knowledge of spare parts business and operations, know-how of inventory management.

• Good communication, negotiation and presentation skills.

• Able to manage conflict.

• Excellent communication skills and interpersonal skills.

• Good working performance individually and as a team.

• Strong command of English is required to communicate with regional countries in Asia Pacific and MB Global GSP colleagues.

• Experience, knowledge and understanding of the Laws, regulations and guidelines of national Customs and Free Trade Zone Operations.

• Added advantage but not necessarily compulsory -

• SAP Knowledge ECC, CRM, SCM.

• Mercedes-Benz Logistics system - Star Order Plus

Mercedes-Benz