Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?\xe2\x80\x8bThe Executive of Maxis Centre is the store\xe2\x80\x99s second person in command and will be focusing in driving operational excellence to deliver an unmatched customer experience at our retail store.What are you accountable for?Retail 3.0 elements:

• Lead the team to deliver well-differentiated customer experience in a Maxis Store primarily by showcasing digital lifestyle solutions through in-store demonstrations and being a solutions advisor to the customers
• Build a new retail environment enabled with Experiential journey demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both \'digital\' and \'physical\' capabilities and customer insights
• Lead the execution of sales strategic plans with the aim to achieve sales targets (58%)
• Monitor sales performance dashboard and work on the sales gaps
• Smart scheduling crew for Telesales during low traffic (hourly)
• Plan Demo and Play activities and slots in-store
• Plan digital outreach via Social Media
• Plan and execute product roadshow

What do you need to have for this role?

• Personal traits: Positive, Passionate, Collaborative, Creative, a self-starter, ability to perform under pressure in a challenging environment and a team player.
• The required leadership traits include strategic thinking, strong business acumen and ability to influence the team
• Professional Certificate / Diploma / Degree or its equivalent
• Relevant work experience of minimum 4 years in telecommunications or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
• No fraud cases/blacklist history

What\xe2\x80\x99s next?

• Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis