Job Description

Responsibilities / ?????

Handle export customer inquiries, orders, and shipment arrangements.
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Communicate with overseas customers mainly in Chinese and English via email, phone, and messaging platforms.
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Coordinate with sales, logistics, and production teams to ensure smooth order processing and on-time delivery.
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Prepare export documents such as invoices, packing lists, delivery orders, and customs forms.
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Follow up on payments, shipment schedules, and delivery status with customers.
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Maintain and update customer databases, order records, and shipping information.
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Assist in resolving customer complaints or issues professionally and promptly.
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Monitor and ensure compliance with export regulations and company policies.
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Provide administrative support to the export and sales departments.
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Perform other duties assigned by the superior or management.
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Requirements / ?????

Diploma/Degree in Supply Chain Management, Business Administration, Logistics, or related field.
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Minimum 2-4 years of experience in purchasing, logistics, or export operations (preferably in food manufacturing or FMCG).
??2?4???????????????????????????????

Good understanding of import/export documentation, Incoterms, and shipping procedures.
???????????????Incoterms???????

Must be proficient in both spoken and written Chinese (Mandarin).
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Familiar with ERP or inventory management systems.
??ERP????????

Strong negotiation, coordination, and communication skills.
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Proficient in Microsoft Excel and documentation control.
????Microsoft Excel??????

Detail-oriented, organized, and able to work under tight deadlines.
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Knowledge of vegetarian/plant-based ingredients and food safety standards (ISO 22000, FSSC 22000, HACCP, GMP) is an added advantage.
???????????????????ISO 22000?FSSC 22000?HACCP?GMP?????

Knowledge and experience in handling Import and Export documents (e.g., COO, CA, K1, K2, Form E, Health Cert, etc.)
????????????????COO?CA?K1?K2?Form E????????

Contact / ????:

WhatsApp only

013-7208586

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,300.00 per month

Benefits:

Free parking Opportunities for promotion Professional development
Work Location: In person