Job Description

Support daily business operations including invoicing coordination, customer documentation, and internal tracking Coordinate cross-departmental workflows between sales, logistics, finance, and quality teams Maintain accurate operational records, trackers, and reports (orders, shipments, inventory, pricing, contracts, KPIs) Assist management with operational planning, internal communications, and execution of business initiatives Support sales team with order entry and customer onboarding documentation Manage and strengthen relationships with existing customers Coordinate customer requirements such as onboarding forms and shipping information Track customer activity, sales data, and operational follow-ups using CRM systems Serve as an internal point of contact to ensure timely response to customer inquiries and operational issues Coordinate with warehouses, and internal logistics teams to support order fulfillment and delivery Assist with inventory tracking, demand planning support, and shipment documentation Support import/export documentation and coordination in compliance with medical device regulations Identify inefficiencies and support continuous improvement initiatives across operations Assist in developing and updating SOPs, workflows, and internal guidelines
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Education:

Bachelor's (Preferred)
Experience:

export sales support: 3 years (Preferred)
Language:

English , mandarin , malay (Preferred)
Location:

Port Klang (Preferred)
Willingness to travel:

25% (Preferred)
Work Location: In person