Job Description

What this job involves:Providing onsite supportYou will be the upper facilities management\xe2\x80\x99s trusted right hand on all facilities-related activities. You\xe2\x80\x99ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team\xe2\x80\x99s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.You\xe2\x80\x99ll also lend the team a big hand by providing admin support including front desk receptionist duties, basic housekeeping, and vendor coordination. Also, part of your job scope is to hit the client\'s key performance indicators and meet service level agreements as per the client agreementMeeting the clients\xe2\x80\x99 facilities needsAt JLL, we put client satisfaction at the front and center of everything we do. If you share our values, we will be more than happy to work with you. In this role, you\xe2\x80\x99ll be responsible for working closely with clients and vendors on-site to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you\xe2\x80\x99ll take part in the procurement of vendors and services from time to time.Making everyone safe and risk-freeDo you value workplace safety? If so, you\xe2\x80\x99ll be a perfect fit for the job. In this role, you will assist to ensure everyone\xe2\x80\x99s health and safety by keeping safe work procedures in place and in order. You\xe2\x80\x99ll also be expected to carry out these procedures, as needed.At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs, disaster recovery, and business continuity plans. You\xe2\x80\x99ll also be expected to follow escalation and incident reporting procedures and comply with the firm\xe2\x80\x99s guidelines and strategies.Building great impressions and experienceYou\xe2\x80\x99ll be the face of JLL\xe2\x80\x94that\xe2\x80\x99s why creating a welcoming yet professional image of thecompany is vital to your role. As our stakeholders\xe2\x80\x99 first point of contact, you should makethem identify immediately that we are the kind of company they would want to dobusiness with. Therefore, you must demonstrate high levels of customer service andintegrity, especially in handling enquiries, issues and complaints.Keeping a well-oiled workplaceTogether with the facilities management team, you\xe2\x80\x99ll help ensure that clients, vendorsand employees enjoy a safe and positive experience. You\xe2\x80\x99ll be trained to follow escalationand incident reporting procedures, and comply with the firm\xe2\x80\x99s safety guidelines andstrategies.Your responsibilities also include, but are not limited to: booking meeting rooms;managing office supplies inventory; handling paperwork on maintenance-relatedactivities; and updating the phone directory and company brochures. You\xe2\x80\x99ll also beexpected to assist the facilities management team in overseeing contractors on-site andfinding vendors and services.Office utilization data compilation & entry into tracker

• Electricity/Water/Space Occupancy data
• Waste management
• Pantry consumables in/out tracker
• Locker & cabinet tracker
• Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
• Other assigned administrative tasks

Inventory Management

• Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
• To inspect for all the first aid box once a month (physically)
• Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis
• Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
• To follow up closely with vendors regarding the delivery timeline & process
• Stock count & reporting of goods on monthly basis

Workplace coordination

• Floor ambassador floor walk
• Event or meeting coordination requested by client.
• Engaging with clients for the feedback on facilities and daily operation works.
• Assisting to send the work permit to building management
• Other ad-hoc request from client

Client onboarding support

• Support business administrators on new joiner/leavers arrangements - access card application/collection
• Prepare the starter pack for the new joiners
• Keep track & reporting on starter pack inventory

Sound like you? To apply, you need to be:Knowledgeable and experiencedYou should have at least 12 months of experience in a corporate environment,particularly in reception and administration. An experience in facilities, property management, hospitality orrelated field is ideal will go a long way.A positive thinker and strong communicatorAre you a confident, energetic and customer-oriented? Can you interact with stakeholdersacross all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well assuperb written and good communication skills.Organisational and professionalYou should know how to remain calm and professional, and maintain a proactive andpositive attitude, especially in managing multiple operational matters under stressfulsituations. You must be able to manage conflicting priorities and apply holisticapproaches for long-term solutions, while complying with the firm\xe2\x80\x99s procedures andstandards.What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realiseyour full potential in an entrepreneurial and inclusive work environment. We will empoweryour ambitions through our dedicated Total Rewards Program, competitive pay andbenefits package.Apply today!Location:On-site \xe2\x80\x93Kuala Lumpur, MalaysiaJLL Privacy NoticeJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.

Jones Lang LaSalle