Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL supports the Whole You, personally and professionally.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We are looking for : Facilities Manager
Location: Bayan Lepas, Penang

Facility Manager will be responsible for managing all aspects of the facility management service delivery system. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers within partner organizations and customer satisfaction.

Facility Operations
To oversee and ensure Facility Management operation of site services (SLA) & OOS are in proper manner.

Lead operation improvement and cost optimization as directed by the client.

Responsible for GMP management & CO Process.

To act as a single point of contact for the designated facility for all FM escalations.

Ensure Upkeep Schedule and Execution as per the schedules.

Direction of daily/Weekly work at site to the staff.

Govern Daily Walk around and Snag Closures.

Manage Engineering Operations as per the defined SOW\xe2\x80\x99s and SOPs and to ensure 100% uptime of all equipment\xe2\x80\x99s present in the facility.

Ensure Environment, Health and Safety practices.

Managing Client/VVIP Visits and Walkthroughs.

Delivering and adhering to the agreed KPI and SLAs.

Ensure Incidents are managed and communicated as per the escalation matrix.

To Ensure Builders Co-ordination on their deliverables.

To ensure Preventive and Breakdown Maintenance (52 Weeks Planner) are adhered.

Attending to Adhoc Requirements and to assist client in all Facility & Safety related internal audits and business specific external audits.

Asset Management
Co-ordination with Asset Information Management (AIM) team on the client asset management.

Project Movement & Events - Co-ordination

Govern Scrap and Waste Management.

Follow Business Continuity Management process.

Co-ordinate - Expansions, Go Lives and Decommissioning.

Fact Finding of abnormalities.

Conduct Facility Risk Assessment and Mitigation.

Mailer Communication for all major events/activities. Fire Drill, Shutdown, Major Breakdowns.

Should have complete knowledge & functionality of technological tools

Liaise with the client, providing proposals for all existing and new facilities contracts, in order that consistency is achieved, and budget and expenditure is managed.

Facility Reports
Ensure Daily/Weekly/Monthly Reports are sent as per timelines.

Fire Drill Reports are sent as per timelines.

Month end Accrual Reports are sent as per timelines.

Service Partner - Vendor Management

Ensure Vendor Partner Deliverables.

Ensure Monthly Performance Review and Scoring.

Ensure Service Partner Induction and Termination as per process.

Landlord Management
Ensure building services are executed by the builder as agreed in the contract.

Ensure all open points under builder SCOPE is closed with necessary action.

Ensure submission of rental/utility invoices on time by the builder and track for payment process.

Co-ordinate with builder on necessary action during the annual shutdown activity.

Initiation and tracking of ad-hoc special requests / seeking support of RE teams to resolve builder issues.

Compliance
Ensure Building Statutory Compliance.

Finance and Procurement
Ensure Office Services, R&M, Capex and Special Budgets are managed effectively.

Ensure Projections are done accurately.

Follow up for the Purchase Orders and timely completion of the work.

Ensure Governance Score and Work Completion within TAT.

Ensure Invoicing is done within the timelines.

Ensure Utilities - Projection to Invoicing are done with the timelines.

Ensure Non-PO Approvals are managed effectively.

Internal Review Programs
Ensure Monthly Management Reviews are conducted as per schedule.

Internal & External Audits
To ensure support to client\xe2\x80\x99s management in ISO certifications by training and implementing ISO down the line.

Ensure Audit Preparations, Participation and Observation are closed and CAPA is done.

Management Responsibilities
Provide leadership to the facilities management team.

Demonstrate leadership & responsiveness and creativity.

Understand the FM scope and in consultations with JLL Head of operation \xe2\x80\x93 develop specific processes & procedures to reduce cost & improve client satisfaction.

Reporting Manager : Head of operations -IFM

No of staff managed : FM Staff & Engineering Staff

ACADEMIC QUALIFICATION, PROFESSIONAL EXPERIENCE
Minimum Bachelor\xe2\x80\x99s Degree / Masters\' Degree (Preferred MBA) with 6 - 8 years\xe2\x80\x99 industrial experience in leading engineering initiatives

Industry Type : Electronics Manufacture

Interpersonal skills with a strong client focus.

Excellent written and oral communication skills.

Strong analytical skills.

Leadership, Communication, Vendor/people management

Team work, Learning attitude & Positive thinking

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.