Job Description

JLL supports the Whole You, personally and professionally.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We are looking for : Facilities Manager

Location: Bayan Lepas, Penang

As the Facility Manager, this role is responsible for directly contributing to the IFM mobilization effort of the Client\xe2\x80\x99s new state-of-the-art factory buildings in Penang and ensuring the transition to a sustainable long-term facility operations through managing and supporting our staff and the client in the provision of comprehensive IFM services and small projects. The focus is on mobilization to operational steady state targeting continuous improvement and standardization ensuring compliance with the applicable laws and regulatory bodies, along with conformance to Standard Operating Procedures, specifications, and H&S requirements. As such, you must be a dynamic, experienced and proactive leader to structure and coordinate multiple workstreams for project mobilization requirements and strive to achieve best practices in order to drive the desired outcomes as part of the regional effort to deliver account SLAs and KPIs.

Facility Mobilization and Operation Management

Establish and implement the mobilization pathway for IFM integration into the new facilities.

Develop strategies and procedures to keep track of project implementation milestones and performance measures to ensure timeliness and robustness to plan.

Plan, schedule and deploy resources in the mobilization effort and support the T&C and asset validation of \xe2\x80\x98as built\xe2\x80\x99 assets and systems with the client and General Contractor(s) (GC) as part of knowledge transfer and partnership to ensure a successful handover and the tracking of issues for ongoing services delivery.

Phase the deployment of resources into the operation according to the GC and client master plan; deliver training, documentation, SOPs for in-house and supply chain partners to align to for seamless integration.

Structure all documentation for accurate record of IFM project deliverables and receipt of required documents from the client, including review of Maximo (MMS) asset loading and respective PM schedules and Job Plans.

Effectively follow up, review, drive subordinates and response to client for any enquiries pertaining Pelican integration and sustaining.

Deliver high quality service execution for all hard and soft services under the IFM scope to effectively meet all desired outcomes on time and with a high level of traceability and transparency in reporting.

Implement comprehensive quality management programme for regional consistency and to minimize defects, re-work and risk of plant failure or interruption, with continuous quality improvement practices.

Interface directly with clients to identify and analyze critical needs, define problems, and develop specifications for solution process.

Plan and execute transformation and innovation projects focused on new technology development, evaluation, and application to both existing and emerging risks.

Implement Governance process at site level, leveraging functional teams and active collaboration with clients.

Drive efficient project planning, prioritization and change controls to optimize resources and meet deadlines according to ad-hoc project demand.

Develop, establish, and control the methods, procedures, and systems to increase overall effectiveness of facilities management, including detailed awareness of system capacity and workstation and track ongoing utilization.

Constantly engage and provide cost-effective and innovative solutions to minimize client cost, safety improvement or enhance existing efficiency, reduce workload, and implement automation process.

Establish strong working relationships with all with key stakeholders (Intel CS, Business Units, Project, IT, BES etc.) for successful completion and effective communication.

Risk Management

Implement risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.

Ensure data integrity of all information and comply with the audit process periodically.

Assist in the development of guidelines and strategies to protect health and safety of staff and others, protect client and Appraisal Property Management reputations.

Develop disaster recovery and business continuity plan and ensure implementation.

Ensure escalation procedures are in place and observed for incident and problem reporting including advice to client, account teams, Regional Managers and insurance company.

Procurement and Vendor Management

Review Scope of Work for reliability improvement projects, incorporating feasibility, cost and risk assessment, and coordinate with Procurement for commercial due diligence.

Review site verifications, SoW clarification and technical assessment, and ensure process flow in accordance to supplier engagement guidelines and commercial process.

Review Purchase Order Requests, stakeholder approvals, ensuring timely billing or invoicing and closure.

Review contractor performance management programs in accordance to defined CPI/KPI deliverables.

Client Relationship

Evaluate service response time and analyse service request trends and suggestions. Ensure feedback from client sessions is recorded and action taken to the satisfaction of the end user.

Pro-actively develop and manage client or business unit relationships ensuring that the expected service levels are achieved. Lead by example and groom the team in achieving maximum client satisfaction level.

Ensure delivery of meaningful inputs across the functional in the development of monthly management reports.

Lead & Deliver

Create a high-performing, integrated team who are committed to delivering exceptional client results.

Promote open, constructive and collaborative relations with clients, superiors, subordinates and peers

Build strong and successful strategic partnerships between client and JLL, on- and off the direct team

Sounds like you? Here is what we\xe2\x80\x99re looking for:

Think Big & Get It Done

Demonstrated ability to successfully manage large clients or partnerships, with internal and external customers in large (MNC) organizations.

Capacity to drive mobilization of new factory building IFM services in line with the master plan and be agile to change requirements and re-adjustment at short notice without detriment to team morale or outcomes. Think collaboratively and constructively.

Inspire & Drive Change

Strong interpersonal and multi-cultural skills with proven record of providing excellent customer service.

Leadership skills to build collaboration and inspire for commitment across both client and supplier.

Resilience

Resourceful and initiative-taking, able to deliver results with minimal guidance.

Ability to work well under pressure.

Work seamlessly between all functions with broad knowledge or all service lines.

Core Competencies & Personal Attributes

Minimum Bachelor\xe2\x80\x99s degree in Engineering, with not less than 5 years\xe2\x80\x99 experience in managing Facilities Engineering; preferably in the Semiconductor industry (preferably Fab and/or Ultra Cleanroom environment).

Facility Management qualification

Project management qualification and demonstrable application in the field (PE, PMP, REEM accreditation would be advantageous).

IFM / FM service line mobilization experience

Knowledge of local occupational health and safety requirements, critical environment and facilities, and vendor management required.

In-depth technical knowledge in Reliability Cantered Engineering, System Testing and Commissioning, Engineering Design principles, Sustainable Energy, and facilities system operational philosophy, would be an added advantage

Experienced in performance-based service contracts and vendor management. Skilled in handling complex Engineering operations in High Volume Manufacturing plant.

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

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Jones Lang LaSalle