Job Description

Facilities Technical Support / Technician

Responsible for providing technical assistance, troubleshooting and operational support to ensure the efficient functioning facility system and infrastructure. The role supports the Facilities Engineer/Manager in maintaining utilities and building system in compliance with safety, environmental and regulatory standard.

Job description

a. Technical Support & Troubleshooting

Provide first-line technical response for facility-related issues (HVAC, electrical systems, compressed dry air, RODI water, wwtp, plumbing, fire protection). Perform troubleshooting of mechanical and electrical faults and escalate complex issues to engineers or vendors. Assist in emergency repairs, power failures, water leaks, or other critical facility incidents.

b. Monitoring & Inspections

Carry out daily rounds of utility rooms, production support areas, and warehouse environments. Monitor temperature, humidity, and system pressures to ensure stability. Report abnormalities and potential risks immediately to the Facilities Engineer/Manager.

c. Compliance & Safety

Ensure work practices comply with company safety standards, OSHA, FM Global, ISO 13485, and local Malaysian regulations. Support pest control, housekeeping, and safety checks as defined in site SOPs.

d. Documentation & Reporting

Complete daily checklists, and maintenance records accurately. Maintain filing of work orders, inspection forms, and calibration certificates.

f. Coordination & Vendor Support

Provide technical support during vendor maintenance, calibration, or project work. Escort contractors and verify completion of jobs according to safety and quality requirements. Coordinate with Procurement and QA for vendor qualification or documentation review when needed

Job requirements

Technical Knowledge:

Basic principles of mechanical, electrical, and building utilities. Awareness of HVAC operation, electrical safety, CDA/DI water systems, and fire safety equipment.

Skills:

Hands-on troubleshooting and repair of basic facility issues. Ability to follow SOPs, work instructions, and safety guidelines. Computer literacy for MS Office and maintenance reporting systems.

Competencies:

Detail-oriented, reliable, and responsive under pressure.o Effective communication and teamwork across departments. Strong safety mindset and compliance focus

.

Job Types: Full-time, Permanent

Pay: RM2,100.00 - RM3,200.00 per month

Benefits:

Free parking Health insurance Opportunities for promotion Professional development
Application Question(s):

Do you have experience working as a facilities technician, a medical equipment handler, or a medical equipment manufacturer?
Work Location: In person