Company Description
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.
Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.
This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.
We are seeking a dynamic and experienced F&B Manager to join our team in Kuala Lumpur, Malaysia. As the F&B Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional guest experiences while maximizing profitability and efficiency.
Lead and manage all F&B outlets, including restaurants, bars, and banquet operations
Develop and implement innovative F&B concepts and menus to enhance guest satisfaction and drive revenue
Oversee inventory management, cost control measures, and budget planning for the F&B department
Ensure compliance with food safety regulations, hygiene standards, and quality control procedures
Recruit, train, and mentor F&B staff to maintain high service standards and foster a positive work environment
Analyze sales data and market trends to optimize pricing strategies and promotional activities
Collaborate with other departments to create seamless guest experiences and support hotel-wide initiatives
Handle guest feedback and complaints promptly and professionally to maintain customer satisfaction
Organize and oversee special events, promotions, and themed dining experiences
Stay updated on industry trends and implement best practices to keep the F&B offerings competitive and appealing
Positions are open for Malaysians & Permanent Resident only.
Qualifications
Bachelor's degree in Hospitality Management, Culinary Arts, or a related field
Minimum 5 years of experience in F&B management, preferably in hotel or high-end restaurant setting
Proven track record in revenue management, cost control, and budgeting within the F&B sector
Strong leadership skills with the ability to motivate and develop a diverse team
Excellent knowledge of food and beverage trends, menu planning, and wine pairing
Proficiency in F&B management software, POS systems, and Microsoft Office Suite
Thorough understanding of food safety regulations and certifications (e.g., HACCP)
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders
Detail-oriented with strong analytical and problem-solving abilities
Flexibility to work various shifts, including evenings, weekends, and holidays
Fluency in English; knowledge of additional languages is a plus
Innovative mindset with a passion for creating exceptional dining experiences
Additional Information
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