F&b Manager (ranau)

Ranau, Sabah, Malaysia

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Working Days & Hours:

Job Scopes:Customer Service:

Understand and provide excellent customer service - goes above and beyond!
Ensure a welcoming and pleasant atmosphere for all guests and Kloud Krew
Handles all guest inquiries/complaints/feedback in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Operational:

Monitor inventory levels and collaborate with kitchen & service team to ensure adequate supply of food, beverages, crockery, cleaning products, and uniforms.
Manage restaurant staff, including hiring, onboarding, training, scheduling, and performance evaluations.
Ensures that brand standards have been implemented.
Works closely with the Hotel Manager and the MVR team in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures

Qualifications:

Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
Minimum 5 years work experience in Food and Beverage
Minimum 2 years work experience as Outlet / Restaurant Manager in a hotel/restaurant with good standards.

Benefits & Remunerations:

(Kg. Bundu Tuhan, Ranau, Sabah, Malaysia)

You.my

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