Job Description

Role Description

The

Food & Beverage Supervisor

is responsible for overseeing the daily operations of the restaurant, lounge, and banquet areas to ensure exceptional service and guest satisfaction. This role involves supervising service staff, coordinating with the kitchen and banquet teams, and maintaining high standards of quality, hygiene, and efficiency across all outlets. The ideal candidate is a hands-on leader with strong organizational skills, a passion for hospitality, and the ability to manage diverse F&B operations seamlessly.

Key Responsibilities

Supervise daily operations of the restaurant, lounge, and banquet areas to ensure smooth service and guest satisfaction. Lead and support service staff, providing training, guidance, and motivation to uphold service standards. Coordinate with the other departments to ensure timely and accurate order delivery. Monitor guest feedback and resolve service issues promptly and professionally. Ensure cleanliness, organization, and compliance with hygiene, safety, and hotel standards across all outlets. Assist in scheduling, inventory control, and setup for restaurant service and banquet functions.

Key Requirements

Minimum 3 years of experience in food and beverage service, with at least 1 year in a supervisory role. Strong knowledge of restaurant, lounge, and banquet operations within a hotel or hospitality environment. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple outlets and ensure consistent service quality. Flexibility to work varying shifts, including weekends, evenings, and public holidays. Applicants must be Malaysian citizens.
Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Meal provided Opportunities for promotion Professional development
Application Question(s):

This position is open to Malaysian citizens only. Do you meet this requirement?
Work Location: In person