Job Description

Benefit:

Group Personal Insurance Medical Claim Staff Birthday Party/Festival Celebration Annual Dinner Meals Provided Sport Club Staff Rate for Hotel Room

Job Summary:

Oversee daily F&B operations, supervise and train staff, and ensure excellent guest service. A hands-on leadership role for someone passionate about hospitality and committed to high service standards.

Key Responsibilities:

Lead, train, and monitor the F&B team to deliver excellent service and maintain professional standards. Ensure customer satisfaction by handling feedback, resolving complaints, and providing exceptional hospitality. Oversee daily F&B operations, including dining service, bar, and event support. Assist in managing stock levels, ordering supplies, and ensuring cost control. Collaborate with the culinary team to maintain food presentation, hygiene, and service excellence.

Requirements:

Minimum 2 years' experience in a supervisory role within F&B or hospitality. Strong leadership, communication, and interpersonal skills to manage and motivate a team. Solid knowledge of F&B operations, service standards, and inventory management. Ability to handle guest feedback and complaints professionally with a customer-first mindset. Well-groomed, presentable, and able to communicate effectively in English & Bahasa Malaysia. Flexible to work shifts, weekends, and public holidays as required in the hospitality industry.
Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Maternity leave Meal provided Parental leave Professional development
Work Location: In person