Job Description

What Will You Do?

We view ourselves as a scrappy start-up and as a vital member of the team, you will be expected to roll up your sleeves and get stuck in the day-to-day operations. Broadly, responsibilities as part of this role include:

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers' needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, trainingand appraising talented personnel Establish targets, KPI's, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements Constantly review the product range to ensure that all key quality standards are maintained The Manager will also be the department representative for Special Events, working each special event as the departmental duty manager Liaise with the Sales and Marketing team and Food and Beverage Head to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate Report on management regarding sales results and productivity Consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers

Who Must You Be?

You ideally have a background in food and beverage operations and take pride in being an integral part of a lean, results-driven team. Other attitude, behaviours, skills, and values that would make you a successful candidate are:

Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software (POS) Ability to spot and resolve problems efficiently A high standard of spoken and written English; Enthusiastic and confident; excellent communication Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Culinary school diploma or degree in food service management or related field To be based at HQ and at the hotels.
Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

Dental insurance Health insurance
Education:

Diploma/Advanced Diploma (Preferred)
Work Location: In person