Job Description

Requirements:xe5x85xa5xe8x81x8cxe8xa6x81xe6xb1x82xefxbcx9axe5xbfx85xe9xa1xbbxe8x83xbdxe5xa4x9fxe6xb5x81xe5x88xa9xe5x9cxb0xe4xbdxbfxe7x94xa8xe7xb2xa4xe8xafxad , xe4xb8xadxe6x96x87 xe5x92x8cxe8x8bxb1xe8xafxadxe8xbfx9bxe8xa1x8cxe4xbaxa4xe6xb5x81
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xe5xadxa6xe5x8ex86xefxbcx9aSPM, UEC, O-level xe6x88x96xe6x9bxb4xe9xabx98
xe6xacxa2xe8xbfx8exe6x97xa0xe5xb7xa5xe4xbdx9cxe7xbbx8fxe9xaax8cxe6x88x96xe6xafx95xe4xb8x9axe7x94x9fxe7x94xb3xe8xafxb7Requirement:

• Must be able to converse fluently using Cantonese, Mandarin & English

• Must be able to read and write traditional & simplified mandarin words, and English

• 24/7 shift system (5 days a week, 9 hours a day)

• Education: SPM, UEC, O-level or; and above

• Welcome to apply without work experience & Fresh Graduate Scopes:

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• xe5x9bxa2xe9x98x9fxe5x90x88xe4xbdx9cxe4xbbxa5xe5xaex9exe7x8exb0xe6x89x80xe9x9cx80xe7x9ax84 KPI xe5x85x83xe7xb4xa0xe5x92x8c SLA

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• KPI xe6xb4xa5xe8xb4xb4
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• EPF, SOCSO
• xe5x81xa5xe5xbaxb7xe5x92x8cxe4xbaxbaxe5xafxbfxe4xbfx9dxe9x99xa9 - Insurance
• xe5x8cxbbxe7x96x97xe7xb4xa2xe8xb5x94 - Medical claims

xe5x85xacxe5x8fxb8xe5x90x8dxe5xadx97xefxbcx9aIGT Solutions Pvt Ltd (Malaysia)xe5xb7xa5xe4xbdx9cxe5x9cxb0xe7x82xb9xefxbcx9a Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (xe9x9dxa0xe8xbfx91LRTxe6x88x96KTM Subang Jaya xe7xabx99)Job Responsibilities:

• Responsible for Hong Kong, China, Taiwan & other country customer online consultation and answering questions, providing effective answers to customer consultation needs

• Maintain good communication and cooperation with relevant departments

• To exceed customers' expectations in terms of customer service & accurate information

• Work in a team to achieve the required KPI elements and SLA

Benefits:

• KPI incentives

• Transportation allowance

• 14 days AL; 14 days ML, 60 days Hospitalization leave

• EPF, SOCSO

• Health and life insurance

• Medical Claim

Company Name: IGT Solutions Pvt Ltd (Malaysia)Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) Experience Required: Min 1 Year/s

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