Field Application Support (serdang, Selangor)

Selangor, Malaysia

Job Description


Are you seeking for an opportunity that transcends the typical lab setting, and you\'re ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that\'s as unique as you are!We\'re on the lookout for a dynamic Field Application Specialist to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients. The ideal candidate will have excellent communication & interpersonal skills to communicate the science behind the products, passionate about biotechnology and someone who enjoy engaging with customers to solve complex technical issues.Job Responsibilities

  • Understand clients\' needs and tailored solutions and recommendations.
  • Address client\'s inquiries, concerns & technical issues promptly & effectively.
  • Work closely with Team Leader & sales professionals to accelerate potential customer acquisitions and identify opportunities, needs & requirements to drive business growth.
  • Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
  • Stay up-to-date with technical expertise and in-depth knowledge of our product portfolio and scientific developments.
  • Timely feedback on competitors\xe2\x80\x99 information and market trends to our internal product management & marketing team.
  • Maintain records of activities, forecasts and analysis for management review.
Your Distinctive Traits
  • PhD in Biotechnology, Molecular Biology, Biological sciences, or related field.
  • Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
  • Minimum 1 year working experiences. Fresh graduates encouraged to apply.
  • Hands-on lab expertise in a relevant life science setting with molecular biology techniques Real-Time PCR (qPCR), gene expression analysis, NGS, cell culture or other techniques relevant to our product portfolio.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively in a team, with a customer-focused mindset.
  • Possess own car and able to travel outstations.
What You\'ll Gain
  • Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
  • A compelling base salary paired with an attractive bonus structure.
  • Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
  • Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.
Ready to Redefine Your Role in Biotech?Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.comJoin us in transforming the biotech landscape with a career that\'s both impactful and personally rewarding!

Matrioux (M) Sdn Bhd

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Job Detail

  • Job Id
    JD1038202
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Not mentioned