Field Engineer (based At Kuching, Sarawak)

Kuching, Sarawak, Malaysia

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JOB DESCRIPTION

Provide highly visible customer support through the performance of on-site installation, as well as

overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment
and systems

Perform continual improvement programmes, parts\' overhaul, preventive maintenance,

modifications and repair works on equipment

Serve as company liaison with customer on administrative and technical matters for assigned

projects

Coordinate logistics arrangements and with customer on equipment related matters
Respond to customers\' complaints, provides time to solutions to resolve customers\' issues
Monitor the performance of the product, provide regular update report and feedback on customer\'s

service requests

Report common complaints of customers to management in order to address the situation for

future reference

JOB REQUIREMENTS

Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent
At least 2 years of relevant experience with semiconductor equipment knowledge
Strong communication and good interpersonal skills
A meticulous, organized and resourceful team player
A highly motivated individual who works independently with little supervision
Work in cleanroom environment
Required to standby during after office hours/weekend/public holiday

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