Job Description

Key Responsibilities EXPERIENCE: * Years of experience: 2-5 years in Telecommunications industry * Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field * Minimum 2 year working experience in F Key Responsibilities EXPERIENCE: Years of experience: 2-5 years in Telecommunications industry Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field Minimum 2 year working experience in Field operation processes and tools management Relevant knowledge in Field operation Health, Safety and Environmental Certification : Working at height (WAH), CIDB, TM NIOSH Safety Passport (Mandatory) Equipped with some level of knowledge in LTE/5G networks BUSINESS & HUMAN COMPETENCE: Fluent in written and spoken English Verbal communication skills Relevant experience in MS-Office, reporting and presentation skill Be able to work independently with minimal supervision Able to work and co-operate in a team Able to work or support when needed Key Requirements: GENERAL: Field Services Operations ' Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll out to fulfil both side requirement without impacting network performance jeopardies Project implementation schedule RESPONSIBILITIES: To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services. To ensure fault restoration is within the SLA. To perform preventive maintenance (by schedule frequency). IN ORDER TO improve the network stability such as intermittent and repeated faults. To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA. To ensure Apparatus Assignment (AA) are in place. Accountable for day-to-day execution, project acceptance, and documentation sign-off IN ORDER TO meet rollout implementation quality and fulfil customer demand. Required to standby for 24x7 duty roster. Produce require routine report.