Job Description

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company\'s success are over 60,000 employees in more than 100 countries.

Schindler\'s presence in Malaysia started back in the fifties when Harrison Lister Engineering Company became an agent after the end of World War II. Subsequently in 1974, Schindler Lift (M) Sdn Bhd was set up and took over the elevator business. Ten years later, Antah Holdings Bhd and Jardine Schindler Pacific BV entered into a joint-venture through Schindler Lifts (M) Sdn Bhd. Today the wholly owned subsidiary of that partnership, Antah Schindler Sdn Bhd, is an authorized distributor and service provider for Schindler elevators and escalators for the whole of Malaysia. Schindler innovative mobility solutions is currently operating in hospitals, airports, government buildings, offices, condominiums, shopping malls, factories and many other areas throughout Malaysia.

Field Engineer

Mobility is the goal

• To practice integrity, honesty and trust
• To ensure clear instruction are followed and work according to the management systems and fulfilling ISO 9001 & ISO 14001 standard requirements
• To work safely according to the company safety policies

• To ensure Claim are handled and submitted to GCM Upon the required information is completed
• To ensure proper communication with claimant
• Timely follow up with factory for the replacement of material or compensation
• To collect data from operation teams and feedback to factory / R&D
• Distribute replacement material to claimant once received it from factory
• Coordinate with factory for the field support when there is situation require detailed investigation by R&D / component expert

• Share the information of corrective action released, including DLFI (Directive Letter Field Information), FI (Field Information), LPCA (Logistic Pipeline Corrective Action)
• Consolidate required feedback from operation teams to report affected unit in corrective action
• Order materials required for the affected units in corrective actions
• Organise meeting with operation teams to systematically plan the retrofits action
• Follow up with operation teams to ensure the completion of retrofits and update the reporting to FACT database
• Perform random CA desktop audit to verify the retrofit is properly executed through photos uploaded in eCorr.
• Gather information from EI department regarding to Qualiger Oil replacement.
• Update Oil replacement date, Contract status to the master list in monthly basis.
• Gather information from EI department regarding to Qualison Unit contract status, and update the master list in monthly basis

• Prepare monthly Top Claim report
• Perform first level analysis to defective material
• Report high value or high quantity product design issue in PROCITS
• Report hot quality issues to JSG QPS team

• Provide monthly report and remind EI operation teams to cover MQW for every servicing technician

• Required by the company and other relevant authorities
• Report any unsafe conditions or violation of safety and environmental regulation immediately
• Follow Safe Work/ instruction
• Wear appropriate protective equipment for carrying out work
• Keep all working tools in safe and good working conditions
• Report all injuries, accidents and / or dangerous occurrences

Mobility needs you

Education and Experience - required by a newcomer to this position

Mandatory: (Note: a candidate may not be recruited to this position unless mandatory requirements are met)

• \xe2\x80\xa2 Mechanical & Electrical knowledge
• \xe2\x80\xa2 Basic Computer skill

Preferred:

• \xe2\x80\xa2 1 year of experience in EI / NI

Professional Skills & Experience - required by a newcomer to this position

• \xe2\x80\xa2 Perform analysis to the defective material
• \xe2\x80\xa2 Technical Report writing
• \xe2\x80\xa2 Communicate through email with fluent English

Key Competencies / Attributes - required to perform the job level (refer to 16 Schindler competencies)

1.

Analytical Thinking

4.

Customer Orientation

2.

Self Confidence

5.

Change Leadership

3.

Information Seeking

6.

Initiative

Do you want to move the future with us?

If so, we would like to meet you, and look forward to receiving your complete application documents.

Kavitha A/P Rameshnathan
kavitha.rameshnathan@schindler.com

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.

Schindler