Field Service Engineer (homebased)

Pulau Pinang, M07, MY, Malaysia

Job Description

Key Responsibilities:



Install, commission, and calibrate equipment at customer sites. Perform routine preventive maintenance and urgent repair services. Troubleshoot and resolve mechanical, electrical, or software-related issues. Provide on-site and remote technical support and training to customers. Maintain detailed service reports, documentation, and inventory records. Collaborate with engineering and product teams to report field issues and suggest improvements. Ensure customer satisfaction through professional support and timely follow-ups. Travel to customer sites as required (domestic and potentially regional).

Requirements:



Diploma/Degree in Electrical, Electronics, Mechatronics, or related engineering field. Minimum 1-2 years of relevant field service experience, preferably in

semiconductor equipment

or

EMS environment

. Good understanding of mechanical and electrical systems; software troubleshooting is a plus. Strong analytical and problem-solving skills. Excellent communication and customer service orientation. Ability to work independently and manage schedules effectively. Willingness to travel frequently.
Job Types: Full-time, Permanent

Pay: RM3,145.64 - RM7,121.74 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1163651
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    54367.0 68840.0 USD
  • Employment Status
    Permanent
  • Job Location
    Pulau Pinang, M07, MY, Malaysia
  • Education
    Not mentioned