Job Description

About the Role

Location

Malaysia

Selangor

Petaling Jaya

Company

Siemens Malaysia Sdn. Bhd.

Organization

Grid Technologies

Business Unit

Service

Full / Part time

Full-time

Experience Level

Early Professional

Grid Technologies - Service - Field Service Engineer

A Snapshot of Your Day

• The Field Service Engineer reports directly to the Head of Field Service Asia Pacific, working closely with the Local, Regional & Global teams.

How You'll Make an Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
• Conduct solving and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams).
• Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site
• Train and mentor junior field service engineers
• Provide training to customers on routine maintenance tasks
• Gives to internal and external customer satisfaction by driving Service work according to customer order and expectations
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree or equivalent experience with more than 4 years' working experience in field service engineering within the high voltage transmission industry (including 'hands-on' experience with new installations and service)
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and fixing skills, with the ability to work independently in demanding field environments.
• Excellent communication and interpersonal skills, with the ability to interact reliably with various organizational levels in customer's and internal teams.
• Ability to improvise and willingness to experience unpredictable situations
• Positive attitude to work in challenging environment and in embracing a diverse and inspiring culture
• Professional English and Mandarin required, where additional Asian languages will be a benefit.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed

About the Team
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://bitly.ws/ZFwV
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits

• Embark on Siemens Energy's Field Service Development Plan
• Be a trusted advisor to both your Internal and External Stakeholders
• Develop your technical and soft-skills working with multi-functional teams
• Take on a higher level of technical and leadership responsibilities within local and regional teams
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform