Job Description

• Provide after-sales service support for Advantest\xe2\x80\x99s advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
• Achieve a high customer satisfaction level through strong after-sales customer management and support.
• Assist/Lead technical projects/problem resolutions with our customers.
• Need to ensure deliverables of our service contract obligation are met.
• Prepare service reports and provide feedback on technical issues with regards to equipment performance to our customers.
• Provide technical inputs to Factory for improvement for existing products as well as proposal for new design.
• Assist/Lead the integration of our equipment to customer\xe2\x80\x99s factory automation systems

Requirements

• Minimum degree in Electrical/Electronic Engineering or Mechatronic/Electromechanical engineering or equivalent with 5 to 7 years of working experience in servicing automated production equipment, preferably in semiconductor manufacturing industry.
• Self-driven individual who is passionate about working with automated equipment and factory automation.
• Proficient in communication protocol, industrial automation with project management skill will be added advantage.
• Preferably senior executive specializes in Engineering \xe2\x80\x93 Electronics/Mechatronics or equivalent.
• Ability to lead and participate in cross-functional project teams.
• Strong interpersonal and communication Skills
• Good Team player that works with other colleagues.
• Able to work independently with minimal supervision but is willing to seek help from others.
• Knowledge in Statistical tools, project management, problem solving and decision making, data mining & analysis.
• Familiar with MS Office: Excel, Word and Power point.
• May need to travel for overseas assignment, may be at a short notice at times.
• Required language(s): Bahasa Malaysia, English and Chinese

Location(s)

MY-Melaka

Field of Activity

Field Service

Position Type

Regular

Advantest