Job Description

s:

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
• Perform on-site installation, continual improvement programmes, parts\' overhaul, preventive maintenance, modifications and repair works on equipment
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Respond to customers\' complaints, provides time to solutions to resolve customers\' issues
• Monitor the performance of the product, provide regular update report and feedback on customer\'s service requests
• Report common complaints of customers to management in order to address the situation for future reference
• Identify opportunities for improvements and changes
• Facilitate effective team interaction. Keep track of lessons learned and share with team members
• Deliver engaging, informative, well-organised presentations to external and internal customers

• Master/Degree in Electrical/ Electronic Engineering or its equivalent
• At least 2 years of relevant experience with semiconductor equipment knowledge
• Experience in Deposition process (Thin film deposition) or Etching process
• Strong communication and good interpersonal skills
• A meticulous, organized and resourceful team player
• A highly motivated individual who works independently
• Work in cleanroom wafer fabrication environment
• Require to work or be on standby during after office hours/weekend/public holiday

JAC Recruitment