Provide technical support and service barcode equipments (printer & scanner) at customer site.
Manage all on-site & in-house installation, repair, maintenance and test tasks.
Diagnose errors or technical problems and determine proper solutions.
Comprehend customer requirements and make appropriate recommendations /briefings.
Build positive relationships with customers.
Produce timely and detailed service reports.
Propose the service contract.
Do & submit quotation to customer.
Visiting the customer to gather information competitor (label, ribbon & printer) & old company printer model.
To promote Printer, Ribbon and Label.
Installation printer driver and Software and support them.
Other ad-hoc duties as assign.
Requirements :
Candidate must possess at least Diploma / Bachelor's Degree in Electrical / Electronic or equivalent.
At least 3-5 years relevant experience in related field with good interpersonal skills.
Must be able to work independently with little supervision.
Strong service orientation.
Good analytical, troubleshooting and communication skills; both verbally and in writing.
Possess own transport.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM3,600.00 per month
Benefits:
Opportunities for promotion
Professional development
Experience:
Field Service Technician: 1 year (Required)
Work Location: In person
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