b'a) The first point of contact is to assist the customer in troubleshooting technical issues. The personnel will gain an understanding and make recommendations to resolve or escalate the issue to relevant internal or external teams. b) Able to interpret…
b'\xc2\xb7 Ensure license compliance within the company \xc2\xb7 Establish and set up a license monitoring procedure \xc2\xb7 Ensuring that the internal IT license audit is performed on a regular basis \xc2\xb7 Creation and provision of IT asset reports and statistics…
\xc2\xb7 Manages the timely, accurate and compliant processing of service transaction in SAP \xc2\xb7 Assures timely and useful updates on service transactions to the internal customer \xc2\xb7 Daily communication with internal customers to resolve aging transaction and propose proper suggestion…
provide support and co ordination in the areas of purchasing, warehousing, order processing and inventory. Submit purchase orders for the Malaysia and South East Asia operation with China, Germany, US and South African factories and other local suppliers. Prepare quoting…